Telus Authorized Dealer

telus lethbridge

Communications Group Lethbridge Ltd has been an authorized dealer for TELUS since 1993. We have many years of experience in TELUS mobility sales and our staff is very experienced to provide you with the very best service. We have seen the switch from analog phones to digital smartphones and assisted our loyal customers through this transition. Over the last 25 years we have seen the TELUS network grow and develop making it the fastest mobile network with the best coverage in Canada which makes us proud to be a TELUS dealer in Lethbridge.

One of the newest changes over the last few years has been the introduction of the TELUS Rural Smart Hub for  Lethbridge and southern Alberta customers. Smart Hub utilizes the TELUS LTE Network to provide fixed high speed internet access to rural households. This high speed internet gives you the ability to connect multiple devices with plans that have large data allowances. We have many happy customers using the Smart Hub for internet in their homes. Simply call us 403-380-6602 or come in a visit us to see if your location qualifies.

In store, we stock a wide range of  cases and accessories for various devices. Some of our more popular brands are Otterbox, UAG, Lifeproof, and Pela. We also stock tempered glass screen protectors for most phones and we are happy to install them on your device. Whether you are looking at renewing your cell phone, need your TELUS device sent in for warranty repair or want to talk about SmartHome Security for your home we have experienced and knowledgeable staff available to support you.

As a long time TELUS dealer in Lethbridge, we have many repeat customers who enjoy the in-store experience our friendly staff provides. Our customers always make the comment on how refreshing it is to deal with their TELUS cell phone needs face to face as opposed to online or over the phone.  Our staff understand changing phones can be stressful but we are confident in our ability to help our customers find the right device that suites their needs. We will make sure you leave the store comfortable with your new device.

Many of our customers ask if we manage TELUS business mobility account and we are happy to say that we can handle most business accounts. Our TELUS sales team is very well versed in dealing with business accounts and have combined 20 years of experience which makes them knowledgeable and efficient.

When you renew your phone we help you with the set up and can assist you with logging into your accounts. We do ask that our customers come prepared with the passwords which makes the process go smoothly.  For more time intensive data transfers we do charge a small fee although many of our customers have no issues paying a fee for help with this process. Such as backing up their old iPhone to iCloud and then restoring the new phone. This process can sometimes take up to three hours which is why we charge the small fee for our time.

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